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Estate Agency Name
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Terms and Conditions


This service is provided by ('Instant-Agent'). ('We' or ' Instant-Agent') to you ('you' or 'user' or 'subscriber'), subject to the terms of this agreement ('Agreement'), and the rules that may be published from time to time by Instant-Agent. Instant-Agent currently offers services to users who agree to abide by

(i) the terms and conditions of this Agreement;
(ii) the privacy policy, and
(iii) any guidelines posted on the Instant-Agent website. Instant-Agent reserves the right to change the nature of this relationship at any time without notice to you.. In addition, when using particular services of Instant-Agent, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted by Instant-Agent from time to time. All such guidelines or rules are hereby incorporated by reference into this Agreement. Users who violate the terms of this Agreement will have their Instant-Agent account ('Account') canceled and they may permanently be banned from using Instant-Agent.


Instant-Agent is a marketing and sales system that empowers Estate Agents to send property information by way of text messaging (the 'Service'). You agree that the Service may include certain communications from Instant-Agent, such as service announcements and administrative messages, and that these communications are considered part of Instant-Agent membership and you may not be able to opt out of receiving them.

Instant-Agent reserves the right to use the information provided by the agent ('user' or 'subscriber') for other services including property information websites and services. Instant-Agent reserves the right to include in any message information for other parties for advertising or other means.

Unless explicitly stated otherwise, any new features that augment or enhance the current Service, shall be subject to the TOS. You understand and agree that the Service is provided 'AS-IS' and that Instant-Agent assumes no responsibility for the timeliness, deletion, miss-delivery or failure to store any user communications or personalisation settings.

You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.


There is no charge for this service, although stationery and other consumables shall be charged at the rate published on the Instant-Agent website and are required to be paid in full within 30 days of delivery.


To cancel your Instant-Agent account, you must contact Customer Service via e-mail

Cancellations must include the following:

. Your "username"
. An email address you would like confirmation sent to.
. Reason for cancellation

An email will be sent within 2 business days confirming that your account has been cancelled. Note: If you do not receive our confirmation email confirming that your email was received and your account cancelled, you have not successfully cancelled your account.


You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to

(a) immediately notify Instant-Agent of any unauthorised use of your password or account or any other breach of security, and
(b) ensure that you exit from your account at the end of each session. Instant-Agent cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 5.


You agree to not use the Service to: upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; harm minors in any way; upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ('Rights') of any party; upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; and any regulations having the force of law.

You acknowledge that Instant-Agent may or may not pre-screen Content, but that Instant-Agent and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or move any Content that is available via the Service. Without limiting the foregoing, Instant-Agent and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable.

You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. You acknowledge, consent and agree that Instant-Agent may access, preserve, and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to:

(a) comply with legal process;
(b) enforce the TOS;
(c) respond to claims that any Content violates the rights of third-parties;
(d) respond to your requests for customer service; or
(e) protect the rights, property, or personal safety of Instant-Agent, its users and the public.

You understand that the technical processing and transmission of the Service, including your Content, may involve

(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices. You understand that the Service and software embodied within the Service may include security components that permit digital materials to be protected, and use of these materials is subject to usage rules set by Instant-Agent and/or content providers who provide content to the Service. You may not attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.


Instant-Agent reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Instant-Agent shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.


You agree that Instant-Agent may, under certain circumstances and without prior notice, immediately terminate your Instant-Agent account and access to the Service. Cause for such termination shall include, but not be limited to,

(a) breaches or violations of the TOS or other incorporated agreements or guidelines,
(b) requests by law enforcement or other government agencies,
(c) a request by you (self-initiated account deletions),
(d) discontinuance or material modification to the Service (or any part thereof),
(e) unexpected technical or security issues or problems,
(f) you have engaged in fraudulent or illegal activities, and/or
(g) nonpayment of any fees owed by you in connection with the Services.

Termination of your Instant-Agent account includes

(a) removal of access to all offerings within the Service
(b) deletion of your password and all related information, text associated to codes, activity reports and content associated with or inside your account (or any part thereof), and
(c) barring further use of the Service. Further, you agree that all terminations for cause shall be made in Instant-Agent 's sole discretion and that Instant-Agent shall not be liable to you or any third-party for any termination of your account or access to the Service.


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I have read and agree to the Terms & Condition.